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SHIPPING POLICY

Details

© 2025 Raising Well-Mannered Children
All rights reserved

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Our Shipping Policy was last updated on February 19, 2025.

Please read them carefully before using Our Service.

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Jurisdiction: Alberta, Canada
Company Name: Raising Well-Mannered Children
Contact Email: info@raisingwellmanneredchildren.com

Shipping Policy - the basics

At Raising Well-Mannered Children, we aim to deliver thoughtful service and quality packaging at the most reasonable cost. To support this, we use the most economical shipping method available while ensuring that every parcel is insured and tracked for your peace of mind.

  • Processing Time: Orders are fulfilled within 3–5 business days, excluding weekends and holidays.

  • Delivery Time: Shipping timelines depend on the destination and are shown at checkout.

  • Tracking: A shipping confirmation with tracking details will be emailed to you once your order is dispatched.

  • Insurance: Every parcel is shipped with insurance coverage. In the rare event of damage during transit, customers may submit a claim with required documentation.

2. ⚠️ Service Disruptions & Mitigation

We make every effort to ship promptly, but certain events—such as postal strikes, weather-related disruptions, and supply chain delays—may affect delivery timelines.

In the event of a disruption:

  • Customers will be notified by email if delays exceed 5 business days.

  • We may use alternative shipping carriers or upgrade delivery methods when necessary to reduce delays, at no added cost.

  • Shipments may be temporarily paused during major disruptions and resumed once services stabilize.

How You Can Help:

  • Order early during high-volume seasons or if disruptions are forecast.

  • Keep your contact information updated so we can reach you.

  • Check tracking updates and email notifications for any changes to delivery timelines.

3. 🔄 Return & Refund Policy

We stand by the quality of our products. That said, we offer limited returns to ensure fairness while protecting small business integrity.

A. Physical Products

We accept returns or replacements only if the item arrives damaged or broken and the following conditions are met:

  • Notice of damage must be submitted within 2–3 business days of delivery.

  • Affected customers must provide clear photographic evidence of:

    • The damaged product

    • The shipping package and label

  • Return eligibility lasts for 30 calendar days from the date of delivery.

  • If approved, we will offer a refund, credit, or replacement.

  • Shipping fees are non-refundable unless insurance coverage applies.

We do not accept returns for reasons such as:

  • Change of mind

  • Buyer’s remorse

  • General dissatisfaction

B. Digital Products

All digital products (downloads, courses, or printables) are final sale and non-refundable. By completing a purchase, you acknowledge and waive refund rights for digital content under Alberta consumer law.

4. ⚖️ Dispute Resolution

By purchasing from this site, you agree to the following legal terms:

  • No legal action will be entertained in cases of dissatisfaction or buyer’s remorse.

  • If needed, we are open to engaging in good-faith mediation.

  • Any mediation or legal consideration will occur in Alberta, Canada, under provincial jurisdiction.

  • Each party bears its own mediation costs unless otherwise agreed.

5. ✅ Legal Agreement

By submitting an order on our website, you acknowledge and accept this Shipping & Return Policy as a legally binding contract. This document sets the foundation for:

  • Our obligations to you

  • Your responsibilities as a customer

  • The mutual respect and clarity we believe in as part of a healthy business relationship

We reserve the right to revise this policy without prior notice. Please check back regularly or before placing future orders.

For questions or claims, contact us at: info@raisingwellmanneredchildren.com

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